Return Process
We believe you will be satisfied with your product. However, in the event you find it necessary to return an item, we offer a 100% Money-back guarantee that provides you with a full refund, credit or exchange when you return your purchase within 30 days. We aim to keep the process as simple as possible and these terms do not affect your statutory rights. We try to attend to all returns & exchanges as soon as practically possible. We will make the refund directly to the credit/charge card used to place the original order within 30 days or earlier once we have inspected the returned item and are satisfied that it has been returned to us in the condition it was in when delivered to you. We can only refund shipping costs if the return is a result of our error.
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We try to attend to all returns & exchanges as soon as practically possible. Refunds are credited to the credit/charge card used to place the original order within 30 days or earlier once we have inspected the returned item and are satisfied that it has been returned to us in the condition it was in when delivered to you. We can only refund shipping costs if the return is a result of our error.
Faulty Products
Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you.
Arranging a Return or Exchange
To arrange a return or exchange please contact our Customer Services by sending an e-mail to
customerservice@motorcycleplanner.com. We will allocate you with a Returns Authorization Code which should be included with the package to improve processing of your return.